Competences
JUNE 2004 - SEPTEMBER 2004: UFC-that To choose - Association of Consumers

Assistant E-Marketing/E-Trade - (Department New Media)
- Attached to the Director of the department and charged with setting up the actions marketing,
promotion, marketings relating to activities Internet of association, and this within the framework of the development of its Web site
- Marketing: realization of enqu? your quantitative and qualitative on-line and off-line aupr? S of
Net surfers, Direct Marketing: messages, channels, supports, files…
- Promotion: participation? the definition and application of the policy of recruitment and of
development of consumer loyalty of the subscribers on line, operations special…
- CRM: management the complaints customers (subscribed on-line) by emailing, telephone and forums,
edition of the subscribed tools of communication (newsletter, revivals.), followed the different ones
management reports
• Technical environment: Internet - Word - Intranet - Excel - CICS (SIGMA)

Experiment
APRIL 2001 - JUNE 2003: MASTERLINE

November 2002/June 2003: Leader Junior project
Project: Citro? N - Management of the fundamental ones
- Framing of a team of 3 people (2 developers VB and a developer Intranet)
- Estimate of the loads and Held planning/of engagements quality
- Making of contact with the branches and concessions car in order to establish the schedule of conditions
- Drafting of a book of receipt, management of the receipt
• Technical environment: Excel - Visual BASIC - Word - Intranet


June 2002/October 2002: Engineer syst? me
Project: The OREAL - DPLI (Division of the products of International luxury)
- Installation of the operations of infogérance syst? me of the various subsidiary companies (22 subsidiary companies?
through the world, 180 servers)
- Guarantee of the respect of engagements by taking into account the constraints of the customer
• Technical environment: Unix on HP-UX (10.20, 11.00), hardware (HP9000), INGRES, Microsoft, TWINKIT (software of management of the centralized configurations)


June 2001/January 2002: Engineer Préproduction/Coordinator management of
environments
Project: Bouygues Telecoms
- Responsible for the management of the environments and anticipation on the new projects
- Coordination with the project leaders of production and the teams of functional support
- Planning and reporting of the activities (study of the requests, estimate of Co? ts and loads)
- Follow-up of the deliveries and management of the anomalies of production
• Technical environment: UNIX, ORACLE, Continuus, Microsoft, Tuxedo
OCTOBER 2000 - MARCH 2001: ADP-GSI Clearing

Engineer Syst? me of integration
Project: Maestro (service with the airline companies and agents of voyage)
- Migration of the software of credit cards Swiss of MVS towards UNIX
- Assumption of responsibility of the transfer of data and the central applications towards new the syst? me
- Support with the users (Belgium, Switzerland, Tunisia)
• Technical environment: Syst? me of AIX exploitation under UNIX (Korn Shell, editor VI, bases of Informix data), EXCEED V7.0/HUMMINGBIRD

NOVEMBER 1997 - AUGUST 2000: CAPE GEMINI - Infogérance division

Systems analyst
Project: SMABTP (Mutual Company Insurance B? timent and Public Travaux)
- Catch of truck load? you of the syst? me data-processing of the customer
- Field of production IARD Out-Car: Design, realization, integration and
maintenance of the syst? me data-processing
- Composition of Compuset documents
- Responsible for the quality of the documents delivered to the customer (ISO Certification)
- Framing of beginners of 2? 3 people
- Technical support of the data-processing park (breakdowns PC, server, electronic mail…)
- Programming (COBOL, JCL, transactional, batch)
• Technical environment: ROSCOE, File-Aid/File-Aid IMS, TSO/ISPF, IMS, Xpediter, VISION Inspect 6 (Sterling Software)

Formations
2004: Dipl? to manage me CRM (Management Client relationship) - I.FO.CO.P. Rungis
Certificate of professional competence (lasted: 800H) level II (Vat +4)
2001: Formation Unicenter TNG (Associates Computer)
2000: Does formation Structure Syst? my and Networks (TCP/IP, OSI, ATM…)
1999: Formation XEROX (Edition of Compuset documents, XICS)
1998: Formation Internet (creation Web site FRONTPAGE)
1997: Business data processing BTS College of the Park of Cabins EVRY (91)
1995: Vat STT, Business data processing speciality College Marcel Pagnol ATHIS-MONS (91)

Practised languages
English: Running Spanish: Running

Availability
Immediate

Current remuneration
30 K€